In terms of their customer support, Unibet Online Casino offers a superb range of 24/7/365 options
- Live Email Enquiry Form
- Live Chat (Desktops only, not on mobile)
- Email – [email protected]
- Phone – 1-855-655-6310
Reply speed is excellent, and if you prefer to find your own answers quickly, a convenient FAQ’s section answers the most common queries, without any need to contact customer support.
Most impressively, Unibet Online Casino is one of the few online casinos that still offers both phone support and an active email address for its online players.
States Licensed to Operate
Until online casinos become more prevalent legal for use throughout more states of the U.S., Unibet Online Casino games and Unibet Online Casino promotions are licensed to operate in New Jersey and Pennsylvania only.
As per the majority of online casinos, Unibet Online Casino offers players it’s services through a HTML 5 web interface instead of the now outdated download casinos.
The Unibet Casino Games are all readily accessible through all the popular web browsers that include Google Chrome, Mozilla Firefox, Internet Explorer, Mac Safari and Opera.
The Unibet Online Casino site is an intuitive one for its wide player audience in terms of functionality, navigation and page accessibility. Easy-to-find game links and promos and bonus page links are evidence of the widely interactive quality of the Unibet Casino platform.
The real attractiveness of the globally-researched and developed Unibet Online Casino desktop site is the integration of the latest in game technology from the best software developers alongside industry-leading rewards, promos, and social interaction to provide the online player with a completely immersive experience, without any lengthy nor timewasting downloads to access any part of the online casino.
Unibet Mobile App
A Unibet Mobile App is available for Android Users and the Apple (iOS) version is coming soon for the site’s online players that prefer to use the mobile version. (Please note, for the time being, Unibet’s real money casino games are not available through mobile web browsers using HTML technology).
The lack of an iOS Apple app is a major disappointment for the time being, however, it is in development and coming soon.
On the upside, I discovered in my testing of the mobile Unibet Android App, when loading NetEnt’s iconic classic slot ‘Gonzo’s Quest’ it was marginally quicker than using the HTML 5 PC version. It’s not at all unusual to discover that it seems the NetEnt slots perform best on the Unibet Mobile App, however that said, table games also load and perform slightly better on the app too.
The overall account management features, and general feel of the Unibet Online Casino Mobile App navigation is an impressive one. With Live Dealer Casinos, the sportsbook and the iOS app still to come, it does feel a little like a work in progress, however we like what we see so far.
The Unibet Online Casino Welcome Bonus comes as a unique two-part surprise;
$10 Free No Deposit Bonus
Register to play Unibet Online Casino Games and receive a free $10 – no questions asked, play any casino game you like and no deposit required!
Simply use the promo code UBCASINO when you joining to receive your free $10 bonus.
Wagering Requirement – To withdraw any winnings generated from your bonus money, you’ll need to have wagered at least $10 on slots, or $100 on online casino table games, live dealer games or video poker games within 30 days of receiving your bonus.
Up to $500 First Deposit Matching Bonus
Make a first deposit (minimum of $10) and receive a 100% matching deposit welcome bonus up to a maximum of $500.
For example, deposit $200 and you will receive $400 to play with. However big or small, your first deposit will be matched dollar-for-dollar up to a maximum of $500.
Use promo code UBCASINO500 when making your first deposit.
Wagering Requirement – To withdraw any winnings generated from your bonus money, you’ll need to have wagered 25x the bonus amount received.
For example, if you win $100, you must gamble a minimum of $2500 before any winnings made with the no deposit bonus can be withdrawn.
Online Slot games contribute 100% to the 25x wagering requirement, while 10% of table game play, live dealer games and video poker play contributes to the 25x wagering requirement.
You will have 30 days to satisfy the wagering requirements from the day the bonus funds are awarded until their expiry.
Unibet Online Casino Promotions
Currently, Unibet Online Casino offers a weekly-promotions special called ‘Game of the Week’. The promo changes each week.
At the time of writing in July 2019, the Unibet Casino Game of the Week is;
Move to the beat of Dancing Drums for a $25 bonus! To opt-in, wager $100 and it’s yours.
The game features a fantastic Free Spins feature that allows you to choose your number of spins and the reels to take them on.
Take your spins and see if you can double up on your bonus!
Wager the required stake ($100) on Dancing Drums during the weekly qualifying period.
Your bonus will then be credited to your account.
15 times wagering requirements apply.
Unibet Online Casino utilizes 128-bit SSL digital encryption to ensure your personal information and transactions are protected against fraud and hacking. Player winnings are secured, and your payouts are safe from compromise by any fraudulent third parties.
Unibet Online Casino’s banking methods are as follows
- ACH echeck Select
- Unibet Prepaid Play+ card
- Online Bank Transfer
- PayNearMe (at 7-Elevens in NJ)
- in-person at Casino Cage (Hard Rock Hotel & Casino Atlantic City).
- ACH (echeck) 5 Business Days
- Check 5-8 Business Days
- Online Bank Transfer 72-96 hours.
Fastest Withdrawal Methods
- In-person at Casino Cage (Hard Rock Hotel & Casino Atlantic City) – 24 hours maximum.
Software and Game Selection
Unibet Casino launched in 2018 with approximately 250 casino games on offer for its players with more than 240 online slots and 8 table games (Blackjack, French Roulette, American Roulette, two versions of Blackjack Pro, Advanced and Master Roulette and 3 Card Poker).
Clearly, Unibet is a slots-heavy online casino for the time being and the table game selection is a little sparse when compared to its online casino competition. Particularly when the big international online casinos come into the U.S. market, they prefer to start slowly with a limited selection of games to begin with to get the systems, formats and platform correct before expanding upon the game line-up line up in the following months.
Specifically, coming soon to Unibet Casino, the big international player is looking to introduce their industry leading Live Dealer Casino Games from Evolution Gaming, and add their U.S. version of the sportsbook over the coming months.
NetEnt’s high quality slots (great graphics, superb soundtracks, and with plenty of TV and licensed movie tie-ins) lead the online slots line-up, with NextGen, SG Digital, Bally, High 5 Games and Side City Studios supplying the bulk of the remainder. It’s a great variety of popular online titles alongside some of the best bricks-and-mortar slots from your favorite land-based casino.
Free play versions of every game can be played on the Unibet Online Casino site without registration required (simply choose any game and confirm you’re at least 21 to play) for game practice and familiarization.
Unibet Online Casino is obviously still in its early days, but there’s plenty of substance to build upon with a great range of slots and table games already backing up excellent customer service options and a superb welcome bonus and good promotions. Unibet has really picked up since the recent addition of the sportsbook and the Live Dealer Casino Games.