SugarHouse Online Casino offers a wide range of Customer Support options
- Live Email Enquiry Form & Phone available 9.30am to 2.00am, 365 days a year. Answers are thorough, accurate and provided quickly in a time-friendly manner
- An extensive FAQ’s section will help you solve most problems you may encounter without any need to contact customer support.
- Support Hours: 9.30am to 2.00am, 365 days a year.Support
- Phone number: 9.30am to 2.00am – Dial 855-752-9101
- Email Support: [email protected]
SugarHouse Sportsbook is one of the few online sportsbooks that still offers phone support and an active email address.
States Licensed to Operate
For the time being, SugarHouse Online Casino is licensed to operate in the Garden State of New Jersey only.
Expect Sugarhouse Online Casino PA to be the next arm of the SugarHouse arm to launch, given the company already operates SugarHouse Sportsbook PA.
Desktop Online Casino
The SugarHouse Online Casino site is intuitively accessible to its wide player audience in terms of functionality, optimization, and page accessibility. Easy-to-find game links and bonus page links, as well as a cashier section accessed straight from the Online Casino lobby, are all proof enough of the widely interactive quality of the SugarHouse platform.
A superb overall gameplay experience is only matched by the easy of securing or depositing your funds. The Cashier section of the SugarHouse platform realistically enables players’ priorities in tending tend to revolve around the financial transactions. SugarHouse has managed to offer multiple payment processing services seamlessly through the desktop to their player pool, covering both standard and more up-to-date banking methods.
As reputable and reliable as the Desktop platform is, the real strength of SugarHouse is the way the casino integrates the latest in game technology alongside rewards, promos, and social interaction to provide the online player with a completely immersive experience.
All functionality on the website – from sign-up to depositing funds, game play and withdrawing winnings – can be performed without any need to download any software as the Desktop operates on the very latest HTML 5 ‘instant play’ technology.
SugarHouse Online Casino Mobile App
Ultimately, ease of use of SugarHouse Online Casino applies to mobile players using the SugarHouse App as much as the desktop users. All segments of the Sugarhouse casino app are available at a touch straight from the online casino lobby, providing a smooth-and-seamless gaming experience for players.
For online casino players, the transition between platforms is seamless as both versions share precisely the same functionality and set up.
If players prefer to go fully mobile with the App – available as both SugarHouse iOs (Apple & I-Phones) and Sugarhouse Android App – and not use the PC version the quality of the online casino experience will not be sacrificed. All the online casino’s features are fully accessible from a mobile device. As with the website, location services must be activated as casino play must take place within New Jersey’s state lines.
The SugarHouse Online Casino Signup Bonus offers online players up to $250 bonus money.
The SugarHouse Online Casino Signup Bonus really does show that ‘less is more’ and is perhaps the easiest to understand Online Casino Bonus in the Garden State.
Simply on First deposit = 100% matching bonus up to $250 (e.g. deposit $250, play with $500, deposit $100, play with $200 etc)
Enter Sugarhouse Bonus Code 250MATCH when you make your first deposit and the free money is yours to play casino games with. Simple as that.
Bonus money will be credited to (within 48 hours of making the deposit) the player’s regular bonus bank. No wagering requirements other than 1x! Online Casino players must activate the bonus money and start the play through requirement within 30 days after being credited otherwise the bonus money will expire. All Bonus Money must only be wagered on Slots, Video Poker games, Live Dealer Games and Sportsbetting (if also using the SugarHouse Sportsbook).
SugarHouse Online Casino Promotions for 2019
SugarHouse Online Casino currently offers a range of Bonuses and promotions for new and existing players.
Big Piggy Prizes – Each day, wager real money on your favorite games to earn iRUSH Loyalty Points. Earn enough points in a calendar day to be rewarded with exclusive Smash the Pig scratch cards that reveal coins to fill your piggy banks OR instant Bonus Money prizes!
iRUSH Rewards – offers its players free membership into a point-based loyalty iRush Rewards program with multiple tiers of benefits. According to the amount wagered, points are earned and all points remain available for 30 days, while tiers are determined by the number of points earned over a rolling 60-day period. VIP Benefits and Promotions are unlocked at Level 7.
New Member Spin to Win – in a cross-promotion between SugarHouse Online Casino and SugarHouse Sportsbook, new members can spin to win up to $250 Same Day Free Play!
Every spin wins, with prizes ranging from $5 to $250.
Free Daily Bingo Games
Special Social Media Rewards – exclusive rewards when following Sugarhouse Online Casino on various Social Media platforms.
The SugarHouse Online Casino takes a range of security measures to protect customer information and prevent theft, misuse, loss and unauthorized access. The site uses 256-bit Secure Sockets Layer (SSL) encryption to protect your personal information.
Using a level of cyber security like major international and big internet shopping sites like Amazon, all player winnings are secure, and payouts cannot ever be compromised by fraudulent third parties.
SugarHouse Online Casino’s banking methods are as follows
- SugarHouse Prepaid Card
- ACH (echeck)
- Online Bank Transfer
- PayNearMe (at 7-Elevens in NJ)
- Cash at the Cage – Cash deposits at the Golden Nugget Casino in Atlantic City, NJ or SugarHouse Casino in Philadelphia, PA.
Withdrawal Options – ACH (echeck), Check, SugarHouse Prepaid Card, Cash at the Cage: Cash withdrawals at the Golden Nugget Casino in Atlantic City, NJ.
Fastest Withdrawal Methods
• SugarHouse Prepaid Card – 24-72 hours,
• Cash withdrawals at the Golden Nugget Casino in Atlantic City, NJ – 24 hours maximum.
• ACH (echeck) 5 Business Days.
• Check 5-8 Business Days.
Casino Game Software and Game Options
SugarHouse offers an enormous selection of more than 530 games. You’ll get to enjoy titles from a plethora of software providers.
Of those 500+ games, the SugarHouse Online Casino site hosts over 370 online slots from popular gaming software developers including:
- High 5 Games
Video poker varieties include Deuces Wild, Jacks or Better, Regal Poker Deluxe Double, Double Bonus Poker and Five Play Draw Poker, all out of the impressive IGT and Spin Games game development studios.
Blackjack varieties include the SugarHouse in-house developed Multi-bet Blackjack with optional side bets and single-deck Blackjack, in addition to three specialty games from IGT, NextGen and NetEnt.
Roulette, Video Bingo Games and Card Games are all available too, however, most impressive of all are the Live Dealer Casino Games.
The world’s leading (9 times winner of EGR’s Live Dealer Casino developer of the Year) live dealer games from game developer Evolution Gaming include
- Low and high stakes blackjack, including side bets and Bet Behind
- Slingshot Roulette
- Three Card Poker
- Ultimate Texas Hold’em Poker
SugarHouse’s online casino in New Jersey is an attractive addition to the NJ market and is an option for both serious and casual online casino players alike. The enormous game library of quality games is reason enough to join, however, combine that with the 1x wagering requirement only on the easy-to-understand welcome bonus, a quality online sportsbook in-house and the partnership with Golden Nugget Casino in Atlantic City and it really is a can’t-miss online casino.
The interface is one of the most user-friendly that we’ve encountered in NJ. Moreover, SugarHouse has made player rewards great fun, with an immersive and interactive loyalty scheme that gives serious and fun players alike opportunities to win an enormous number of monthly bonus offers.